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CollabNet pushes community best practices

By Alex Handy

September 1, 2009 — It's hard not to be jealous of some open-source projects. Endeavors such as the Linux kernel and the Eclipse project channel the work of thousands of hands into a singular, effective ecosystem of software. CollabNet hopes to push the power of such software communities into the hands of its corporate clients.

CollabNet announced this morning that it will offer free one-hour audits of existing communities, and has made available the Enterprise Community Management Cook Book, enumerating the best practices for managing open-source projects. For companies seeking an even deeper engagement, CollabNet also announced both an advisory and a management service for corporate communities in need of a shepherd.

Mike Bellissimo, vice president of worldwide services at CollabNet, said that these new services are targeted at companies that have grown to admire open-source practices. “Enterprises are telling us they want to learn what open source has learned about governance, standards and taxonomies. Our typical customer would be an enterprise customer that wants to embrace their external development community and link it to their internal development community,” he said.

The Enterprise Community Management Cook Book was opened to the public this morning. It focuses on numerous aspects of community-based software development, including code migration, application life-cycle management, and metrics.

Suggestions included in the Cook Book for building a healthy community discuss everything from project scheduling to tool selection. Specifically, the Cook Book, which is hosted on a wiki, recommends allowing developers to use their own tools. Other suggestions include keeping communication lines open for outsiders to ask questions, and promoting, or even hiring, the most prolific contributors.

Related Search Term(s): CollabNet, open source

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