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AmberPoint adds search to business transaction monitor




April 6, 2009 — 
AmberPoint, a SOA management software maker, will include in the next release of its management solution a search capability that locates problem transactions. The company says the feature will reduce application downtime.

Version 6.5 of AmberPoint Management System, which is due out later this month, can search transactions in real time as they are recorded, said Ed Horst, AmberPoint's vice president of marketing.

Searches are multi-dimensional, correlating sequences of events. For example, users can construct a query that defines transaction steps where an Amazon Web service was involved and connected to subsequent steps of a transaction, Horst explained.

Queries are performed in real time, and indexing is used to optimize commonly used queries.

"This can be a major time saver. For many of today's mission critical transactions, successful completion drives revenue, and downtime can become very expensive very quickly," said Julie Craig, research director for application management at Enterprise Management Associates.

Administrators can set policies to govern log entries, determining what is recorded and what is non-essential. The policies allow the data that is collected by logs to be censored or encrypted where governance policies require it to be done, Horst said. Policies apply to both local and remote systems, and a transaction history that can be sorted by time intervals is maintained in this release.

A transaction history can help administrators track down intermittent transaction problems that are "some of the most difficult to diagnose," said Craig.

Transaction data is collected by agents that run at endpoints in real time, or through proxy and firewall agents when necessary, Horst said. The release also includes a new development toolkit for creating custom agents that run on platforms that AmberPoint does not support.

"The toolkit is nice because it helps IT administrators to build visibility to 'custom' transactions, which AmberPoint might not innately 'understand.' This extends AmberPoint's reach to include devices unique to a particular business or industry, for example," said Craig.

AmberPoint has also built in additional middleware platform visibility. Newly supported platforms include:

  • Apache ServiceMix
  • JBoss Application Server
  • JBoss Enterprise SOA Platform
  • Oracle WebLogic Server 10
  • SAP NetWeaver clusters
  • TIBCO BusinessWorks



Related Search Term(s): AmberPointSOA


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