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AVIcode moves up the BI stream


By David Rubinstein
February 5, 2009 — 
AVIcode is floating its business information ship upstream with the recent release of Advisor, created to provide executive-level analysis of how applications are performing and making it actionable.

The company had already developed Intercept Studio, a tool for capturing data about an application’s topology as well as its internal and external dependencies. Advisor takes that application performance data and adds extensive reporting functionality to give executives a high-level quality assessment of how their applications are performing.

“It’s not just for managing line-of-business applications, but now it’s about making decisions about improving quality based on the more sophisticated data analysis,” explained Alex Zakonov, AVIcode’s chief architect.

He went on to say that at the executive level, Advisor can be used for quarterly or monthly reviews for keeping tabs on the quality of services being delivered. Lower-level managers can drill down to monitor and maintain an application’s health based on that more detailed information. From there, Advisor also provides visibility into the Intercept Studio performance data so that the appropriate department—development, IT or QA—can be given actionable information to resolve problems.

Zakonov said AVIcode software relies on establishing a solid baseline of behavior, based on such things as CPU and memory utilization, I/O speeds, application request time, activity time and load trends. This enables managers to assess their resource utilization and react when spikes occur in certain areas. These performance indicators also allow organizations to plan for such things as seasonal spikes, as they would for a retailer, or for a sports team.

The trend to service-oriented architectures has led to applications that are more complex and more interdependent than in the past. Application performance monitoring then was “nice to have, but now it’s a must-have,” Zakonov said. Now, organizations must not only manage their own application components, but also those of their outside providers. “Unless you have solid data that your failure is [the service provider’s] failure, you’re the one who’s always guilty,” he said.

Advisor can be used to determine, for instance, that 70% of an application’s problems are related to outside service agreements, while 30% are internal, Zakonov said. This information allows managers to press for better service and keep the application running at or near optimum performance.

Zakonov said that what makes AVIcode different from other business-intelligence reporting tools is “the level of actionable information, and the ability to translate that information into data for decisions regarding application quality and resource utilization.”


Related Search Term(s): AVIcode, monitoring


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