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Intalio BPMS provides real-time process monitoring

By David Worthington

August 12, 2008 — A business process management software maker is giving operations managers and executives more insight into what business activities are occurring within their organization in real time.

Last Wednesday, Intalio released version 5.2 of Intalio BPMS. In this release, Intalio has implemented Business Activity Monitoring, which permits companies to define Key Performance Indicators (KPI) and sets alerts for business process activity.

For instance, a mobile telecommunications company may monitor its billing and CRM systems for anomalous situations where new customer accounts are not set up correctly. An alert would then be sent out to business or IT operations to restart the failed provisioning step.

KPI's data is visualized on a dashboard display with charts and graphs, and reports can be created and exported into PDF documents. Reports are customizable, said Intalio CEO and founder Ismael Ghalimi.

Business users set alert thresholds graphically, without changing the definition of a process, explained Ghalimi. Processes are modeled using Business Process Modeling Notation 1.1.

Interoperability is another cornerstone of the release. Intalio BPMS is now certified to work with a broader combination of application servers, databases, hardware and operating systems, according to Ghalimi. The company says it supports over 300 configurations.

There is a new import tool for WSDLs that enables importing the dependencies of the Web service as a whole, said Jonathan Crow, director of marketing at Intalio.

Related Search Term(s): BPM, Intalio

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