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Ch-Ch-Changes


Coping with quick changes is difficult even as CM systems evolve

By Carol Weiszmann & By Susan Messenheimer
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November 1, 2007 —  (Page 1 of 6)
The roles of software configuration management (SCM) and change management (CM) are broadening quickly.

“Software projects are getting bigger, more complex and are built of more and more pieces,” observed Mike Saha, senior release manager at Salesforce.com. “Almost all organizations are striving to reduce time-to-market and push releases out faster to keep pace with customers’ thirst for innovation and functionality. Not to mention keeping a leg up on the competition.”

Then there’s the heterogeneity typical of most IT shops—different hardware, operating systems, databases, Web servers and the like. “Companies seek to control and manage changes to the infrastructure elements and the applications that run on top of that infrastructure,” said David Parker, director of product marketing at Serena Software.

In addition, as Neuma Technology president and CEO Joseph Farah pointed out, there are pressures created by the accountability mandates of various regulations and the impacts of agile methodology, which demands rapid iterations and continuous integration. “Each iteration has to be well defined and tied into the change management system, both to ensure accurate marching orders and to allow accurate risk assessment,” Farah explained. “Agile also entails rapid resolution to any problems that creep into the product. To do this requires a good level of traceability of the changes: when and why they were performed and by whom.”

That’s not all. Software development is quickly becoming a cross-enterprise, cross-continent and cross-cultural activity. “This means,” noted Corn? Human, product marketing manager for change management solutions at Borland Software, “that organizations need a holistic strategy for activity and asset management performed in a distributed development environment.”

What’s Happening to SCM?
“The software industry is growing up,” said Tom Carozza, director of strategy at Seapine Software. “Computing power has become so cheap and ubiquitous that the old problems of squeezing every last bit of efficiency from code are more or less gone. The new slow point then becomes the process, not code execution—so that’s where most of the attention is being focused now.”




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