Finding the Chinks in Process Armor


Software AG’s WebMethods Optimize built to provide insight into exceptions


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October 15, 2007 —  It’s not enough to know that something went wrong in a business process; for some businesses, knowing what went wrong is becoming an obligation under modern governance and regulatory schemes.

Software AG last month released the WebMethods Optimize process monitor, which attempts to provide that insight. Optimize is a B-to-B solution that uses the recently acquired WebMethods Business Activity Monitoring (BAM) engine to track process executions in real time, and compile a behavior record for use in improving processes.

Optimize can be configured to automatically trigger off business rules in response to exceptions, and the company claims it can flag exceptions by using predictive alerting, root-cause analysis and statistical baselining as ways of determining process behavior.

Executives are provided with key performance indicators (KPI), and a complementary self-service application for customers, which can be used to personalize access to KPIs and real-time reporting. The KPIs are designed to help managers realize what effect their decisions have on the business, within the context of the decisions offering the most relevant impact.

Software AG has beefed up BAM’s security for the new role with the introduction of role-based transaction monitoring; access to sensitive corporate data is controlled and logged.





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