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Functional Testing Converges With Consulting Service

By Alex Handy

August 15, 2006 — Convergys has introduced an automated testing tool that aims to place test design in the hands of novice users. Easy Test is designed to build functional tests through a point-and-click interface. The tool also supports keyword-, table- and data-driven tests, which can be built in a plain language-based scripting engine.

According to Andrea Ayers, the company’s president of government and new markets, Convergys built Easy Test to address needs that were unmet by commercially available products. “After client requests to make this solution commercially available, we created Convergys Testing Solutions, including the Convergys Easy Test application testing tool,” she said.

The company uses its software tools heavily in its consulting services. According to Jean Herv? Jenn, Convergys’ president of international operations, tools are only one of the many solutions his company offers, as is evidenced by Convergys’ work with German television company Unity and its subsidiary, Arena.

“Working with Unity and Arena enabled us to apply our operational expertise and proven software products to configure and implement a solution that meets their particular billing and customer care requirements and aggressive implementation timeline,” said Jenn.

Easy Test runs on Windows and costs US$12,000 per user. It is a stand-alone testing suite that can be used even before work on a piece of software is complete. Testers are also given the ability to step through errors found in an application without the need to stop a test and start over once a bug has been found.

Convergys said that its tool, released in late June, is primarily aimed at organizations that are seeking to expand internal testing by placing unskilled testers on QA projects.

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