Change For The Sake Of Change Management


As businesses feel pressures of distributed development and regulatory compliance, they need more visibility into and control of changes from development to deployment


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March 1, 2005 —  (Page 1 of 5)
There has been a sea change in the change management market, as many providers of point solutions now embrace an “application life cycle” approach to managing enterprise applications, from inception to implementation.

The change has been evolutionary, so it’s impossible to pinpoint the exact moment the market shifted. However, most of the software vendors interviewed for this article agree there were three forces that came into play to drive them from their place in the source code control market into a broader field: the complexity of distributed development, regulatory compliance and CIO accountability to the business.

And as various vertical industries cope with those forces and their effect on application development, companies are finding that more than ever, they need the ability to trace, audit and control actions through the life cycle.

“The life cycle has become a continuous loop of patches and changes to deployed applications,” said James Rogers, vice president of product marketing at Serena Software, which several application life cycle management and software configuration management tools. “In the evolution from SCM to ALM, the secret sauce is process.”

It’s About Process
Companies need mastery and control over their development processes, and they must be able to demonstrate they are complying with those processes, according to Dominic Tavassoli, product marketing manager for change management applications at Telelogic. “We’re getting to a point, kind of a Darwinian reaction, where the boards of directors realize it’s survival of the fittest. They need a process improvement initiative to stay competitive.”

Change MgmtThe move to automating processes with computers has resulted in more productivity, but another result has been the heightened pace of changes, which also now impact the broad business. “It used to be that changes were compartmentalized,” said Ed Roberto, president of Newmerix, which sells change management tools for packaged applications. “Now the changes have become more complex, and that has ripple effects throughout the system.”




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