Not Content To Manage Documents
Developers are using content management systems as underpinnings for project management
By Yvonne L. Lee
March 15, 2004 —
(Page 1 of 4)
Corporate developers have found that content management products, which now feature scripting languages and APIs, can form the basis of more elaborate information systems. Content management originated as proprietary document archival systems but now run on Internet protocols, and with some programming have formed the underpinnings of portals and intranets.
orporate developers have found that content management products, which now feature scripting languages and APIs, can form the basis of more elaborate information systems. Content management originated as proprietary document archival systems but now run on Internet protocols, and with some programming have formed the underpinnings of portals and intranets.
"It's flat-out VBScript. If you can write VBScript, you can tailor it to do whatever you want," said Ruben Santiago, Internet technologist at Palo Alto, Calif.-based insurance company California Casualty Management Co., of the Ektron Inc. CMS 200 system he used for the company's intranets.
Santiago looked at content management systems after corporate downsizing put him in the position of having to single-handedly update intranets running on 30 servers.
"It all stems from a reduction in force we had, and I was the only one left to manage the intranet," he said. At that point, he had to update pages he previously supervised.
The system his company bought cost US$5,000, which was much less than the salaries of the cut employees, and less than Microsoft Corp.'s Content Management Server. He needed something that could be customized quickly and didn't require a heavy technical background.
"We're primarily a Microsoft shop, and [the alternative of] open source isn't really our thing because we have no resources to study up on it," he said. Moving to open source would not only involve learning new languages and tools, it would also require staying abreast of changes in the tools, he said.
While Santiago used the Ektron content management system to manage many Web sites with little manpower, Richard Brown, e-health manager at St. David's HealthCare Partnership in Austin, used it to bring a consistent appearance to Web sites updated by a number of people.
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