Guest View: All-From-One; Or One-For-All?



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July 15, 2003 —  (Page 1 of 2)
There are few IT decisions with broader implications than the choice of business software infrastructure, whether it be for an independent software vendor or a large enterprise.

There are two core philosophies that enterprises can employ. I like to call them "all-from-one" and "one-for-all." In an all-from-one approach, the enterprise adopts a vendor's proprietary framework and deploys systems built on it. In a one-for-all approach, the enterprise selects a set of technology standards that systems must support, thereby remaining vendor-independent. I have made both choices at different points in my career and found that they lead to starkly different results.

Microsoft, as an example of all-from-one, has an established record of building Windows operating systems with extensive APIs that allow software engineers to develop new applications on top of their proprietary framework. Advancements in personal computing have come from this all-from-one infrastructure approach, including faster development of new solutions, ease of use through common wizards and help functionality, and faster deployment across desktops by few administrators.

Microsoft's .NET and Web services strategy extends this all-from-one approach from desktops to the enterprise. Here applications such as customer relationship management, sales force automation, enterprise resource management and sales and marketing effectiveness-all critical to an enterprise's daily function-are shared by the entire organization and constantly communicate with one another and with external systems controlled by partners, suppliers, brokers, regulators and more.

It is at this point of enterprise integration that the all-from-one approach faces its most significant challenges.

ISVs and enterprises choosing an all-from-one path are limited by the single platform on which applications must run. Web services are reduced to being a revolutionary new platform API providing XML interoperability to platform applications over the Web. Many hardware and software solutions, otherwise providing significant business value or cost savings, are no longer options.

Most important, however, the enterprise loses control over its technology destiny. The platform vendor alone has ultimate control over critical issues, such as scalability, security, ease-of-maintenance and compatibility for applications. Dependency on the all-from-one platform and the vendor that maintains it is constant and complete.




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