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Lombardi turns to social networking for BPM creation


By David Worthington
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May 20, 2009 —  Lombardi Software, a company that makes business process management software, believes that better process creation requires more collaboration and some specialized education—in short, social networking.

Last week, the company released new editions of its Blueprint Web service and its Teamworks BPM suite, as well as training services called Lombardi University.

Blueprint is a service for process creation and feedback. The spring 2009 update leverages social networking to encourage employees to become participants in processes, so that processes receive input from people beyond their authors, said Lombardi president Phil Gilbert. "It becomes an employee suggestion box…Like Facebook meets the enterprise," he added.

That is made possible by a new "participant" role for processes that allows anyone inside or outside of the organization to offer his or her feedback on processes in Blueprint, and it provides process authors with a way to manage and track suggestions.

"The biggest barrier to the adoption of BPM is the change requirement in how the business itself communicates," Gilbert explained. "People need to understand why process initiatives are happening, how their jobs relate to the process and how the process relates to the company."

Other Blueprint changes include a new facility for reusing common assets, the creation of metadata to help track items, and notifications that are triggered by processes changes.

Version 7 of Lombardi’s Teamworks on-premises BPM system can now facilitate the reuse of processes, even sub-processes, Gilbert said. "We're helping to move common processes patterns into all the processes of a company."

Teamworks also has new tools for deploying processes, as well as facilities for processes management to track a process' assets and version history at specific points in time.




Related Search Term(s): BPM, Lombardi


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