Print

Industry Watch: RIM needs to get back its mojo



David Rubinstein
Email
January 30, 2012 —  Much has been written about Research in Motion, the company behind the BlackBerry phone that has gone from “must-have” in the enterprise—the “CrackBerry”—to the recycle bin, as users move to iPhones and Android smartphones that have much more functionality.

In an attempt to stem the tide of slipping sales and falling stock price, the company last month announced its two-headed CEO—Mike Lazaridis and Jim Balsillie—were stepping down and that COO Thorsten Heins was moving into the post. Lazaridis will lead a newly formed “innovation committee” with the company.

In 2010, about 40% of smartphone users had BlackBerry devices. By summer 2011, its market share fell to less than 20%. Sure, iPhones and Androids have bigger screens, easier UIs and (with the iPhone at least) more applications to choose from. But more than that... users perceived iPhones and Androids as cool. BlackBerry was seen as corporate, with its emphasis on security, despite its appeal to youngsters (like my college freshman daughter) who, it appears, live to “BBM.” (Side note: She’s constantly losing her trackball, the navigation tool for getting around the BlackBerry.)

Under Lazaridis and Balsillie, the BlackBerry was unable to change its image as a work phone that people could also use to get their e-mail. Remember how cool you were when you had your first BlackBerry and would respond to a work e-mail during a dinner out—the envy of all who saw you? Now, you pull out a BlackBerry and are universally met with, “Wow, you’re still using a BlackBerry?”

First, RIM tried to fight back with a new QNX-based operating system, which has yet to be rolled out, and now with a new CEO, who hasn’t yet had time to deal with the crisis.

Colleagues of mine have been quick to declare that RIM has lost, that BlackBerry is dead, and the company would do us all a favor if it just went away. Indeed, with a stock price that fell from more than US$70 a share to just over $12 in a year—and has since rallied back to around $16 as of this writing in late January—it would appear investors are voting BlackBerry off the smartphone island.

In an interview with the Washington Post last October, RIM vice president Patrick Spence said users never really understood the BlackBerry’s full potential because companies could turn off access to applications and the Web to keep employees focused on the job.

So RIM faces the monumental task of regaining “hip.” That will be harder than reimagining the hardware and adding more capabilities, just to get back to even with the rest of the field.

As Mike Myers’ character Austin Powers learned in “The Spy Who Shagged Me,” once you’ve lost your mojo, baby, life is not a groovy thing!

David Rubinstein is editor-in-chief of SD Times.




Related Search Term(s): BlackBerry, RIM


Share this link: http://sdt.bz/36312
 
Most Read Latest News Blog Resources

Add comment


Name*
Email*  
Country     


  • Comment
Loading




close
NEXT ARTICLE
RIM aims at BlackBerry resurgence
BlackBerry DevCon kicks off with a new service, a new Web app development tool, and changes to existing services Read More...
 
 
 
 
News on Monday
more>>
SharePoint Tech Report
more>>


   

 
 

Download Current Issue
MAY 2012 PDF ISSUE

Need Back Issues?
DOWNLOAD HERE

Want to subscribe?


 
blogs tab
Creation
To write better software, cultivate your ability to be creative.
05/19/2012 07:40 PM EST

Slick...but who needs it?
compilr.com is a well-designed site and the folks behind it seem to have their heart in the right place. But...who needs it?
05/16/2012 12:45 PM EST

How to be a better software developer
Want to be a better developer? You won't get there by mastering an interesting language or learning a new set of APIs.
05/14/2012 12:18 PM EST

Wooing Galatea
Do yourself a favor and check out Galatea 2.2, a wonderful book by novelist Richard Powers.
05/12/2012 07:05 PM EST

The world as story
An artificial-intelligence system at Carnegie Mellon seeks to understand the world by making statements about it.
05/10/2012 06:39 AM EST

The Rise of the Brogrammer, or the Rise of the Sexist Programmer?
Women in Silicon Valley get vocal about sexist ads and campaigns that contribute to a tense work environment.
05/09/2012 03:14 PM EST

 

Events calendar tab
5/23/2012 to 5/24/2012
Chicago
IEG

6/3/2012 to 6/7/2012
Orlando
IBM Rational

6/10/2012 to 6/15/2012
Las Vegas
SQE

6/10/2012 to 6/15/2012
Las Vegas
SQE

6/11/2012 to 6/14/2012
Bellevue, Wash.
AMD