Gartner's 'Magic Quadrant' set for court dismissal
October 21, 2009 —
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Back in May, an e-mail and Lotus Notes archiving company in San Jose filed a complaint against consulting and research firm Gartner Inc. The complaint, filed by ZL Technologies, alleged that Gartner was spreading libelous reports that failed to position ZL Technologies in the “Magic Quadrant” of its famous industry charts.
This complaint, as well as others from ZL that accuse Gartner of selling misinformation, is up for dismissal tomorrow. Gartner's lawyers have filed for dismissal on First Amendment grounds.
The original libel complaint sums up the dispute, from ZL's perspective. “Since 2005, Gartner has placed the ZL in the bottom portions of the lower left-hand quadrant in the MQ Reports, as Niche Player (the 'MQ Placements'). These MQ Placements were, and are, derogatory because they are understood by technology purchasers as a warning, by Gartner, that ZL and the ZL Products are not good choices for enterprise e-mail archive applications,” reads the complaint.
In a response to questions about the legal action, Andrew Spender, vice president of corporate communications at Gartner, issued a statement to SD Times.
“We are aware of the complaint filed in California by ZL Technologies regarding their location in a Gartner Magic Quadrant," read the statement. "While it’s not our practice to discuss pending litigation, we do consider this complaint to be completely without merit and have moved to dismiss it in the courts. While we regret that ZL Technology [sic] is dissatisfied with its location in the Magic Quadrant, we remain committed to providing our clients with independent research and advice about the products that we cover."
A fine line
James Governor, analyst with RedMonk, said that being in Gartner's Magic Quadrant can move mountains for a company.
“The Magic Quadrant is incredibly powerful and is a huge deal," he said. "It's the difference between trying to sell something and trying to fulfill. The business of IT purchasing is predicated on requests for proposals. Everybody in the leaders [quadrant] is always going to be invited to bed."
Related Search Term(s): Gartner
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